EffectIO SupportCandy - Slack integration 3.0.7

Name: SupportCandy – Slack integration 3.0.7
Brand: EffectIO
SKU: wpsc-slack
Price: 5.99 USD
Availability: InStock

$5.99

Drop-in compatible replacement & Licensed Product

SupportCandy Slack Integration sends real-time ticket notifications to your Slack channel and lets your team reply directly from Slack threads with secure webhooks. A SupportCandy extension that connects your Slack channel so you get real-time ticket notifications and can reply to tickets directly from Slack.

Released on: 2026-10-21

Single License

Latest version of the plugin
Activation Keys or Pre-activated
Direct Download / EffectIO Dashboard
All future updates for one year
Automatic Updates

Club Membership

2830 Plugins and Themes
15 Downloads / Day
Direct Download / EffectIO Dashboard
Regular updates
Cancel anytime

17,99 / Month Membership

NEW Activate all licensed items with the free Dashboard

EffectIO Dashboard

Discover when we give away free Plugins

Hey! 🎉 Monthly emails, tops. Snag exclusive plugins/themes for $0. They go quick, but you might just get a freebie! 😉

30 Days Money Back Guarantee

Guaranteed pre-activated plugins. Most items work immediately after installation. Open a support ticket to obtain the license keys for the ones that ask for activation.

Free support to install and setup on your site.

Description
Reviews (0)

Description:

This integration connects a Slack channel with the SupportCandy WordPress support plugin. Once the channel is linked, the plugin sends real-time notifications to Slack as soon as a customer submits a ticket or replies to an existing one. Each notification carries the ticket URL, so a team member can open the ticket in the support portal with a single click.

Team members can respond without leaving Slack, because replies can be written directly from the Slack thread. Slack users can be associated with support agents, and when no match is found, a fallback agent is used to post the response. This lets support work continue from Slack while tickets stay managed in WordPress.

The integration uses Slack's API verification process for incoming webhook calls, which helps ensure the webhook is called from Slack and not from a hacker. It suits teams that run support with SupportCandy and already collaborate in Slack, or want notifications and replies handled inside their Slack channel. The plugin requires WordPress 5.6 or higher and PHP 7.4 or higher.

The vendor’s own page for SupportCandy – Slack integration has the full details.

Main Features of SupportCandy – Slack integration:

Get real-time notifications in your Slack channel when a customer submits a ticket or replies
Team members can add instant replies directly from Slack thread replies
Associate Slack users with your agents, with a Fallback agent used when no match is found
Ticket URL is embedded in each notification for one click access to the ticket in your support portal
Incoming webhook calls are verified using Slack's API verification process for security

EffectIO members receive updates through the managed update channel. Install the EffectIO Connect plugin on your site and it handles activation, updates and licensing automatically.

Need a dashboard view of all your EffectIO assets? The EffectIO Dashboard shows what is installed, what is licensed, and what has an update available.

The 3.0.7 version stays on this update channel for the subscription year.

Reviews

There are no reviews yet.

Be the first to review “EffectIO SupportCandy – Slack integration 3.0.7” Cancel reply

You must be logged in to post a review.

A SupportCandy extension that connects your Slack channel so you get real-time ticket notifications and can reply to tickets directly from Slack.

Testimonials

Benny O'Brien@benny_obie

The quick response from a friendly team member at @effectioshop honestly caught me off guard.
Nice work!

9:15 PM - Mar 14, 2018

12See Benny O'Brien's other Tweets

Stuart Boyle@stuart_boyle

@effectioshop As an eCommerce developer, effectio.org has enabled me to reach higher expectations and my clients are very happy.

11:30 AM - Dec 14, 2016

8See Stuart Boyle's other Tweets

22,000+ Users · 180 Countries
Trusted by freelancers, agencies & store owners worldwide

How It Works

Install the free EffectIO Dashboard plugin on your WordPress site. It connects to the EffectIO catalog, detects every premium plugin and theme you own, and gives you a single hub to manage licenses, run updates, and keep your admin panel clean — all from one screen.

⚡

One-Click Updates
Update any premium plugin or theme instantly. No manual downloads, no FTP — just click "Update Now."

🔑

License Manager
View, activate, and manage all your license keys in one place. No hunting through emails or vendor dashboards.

🔇

Notification Blocker
Blocks intrusive admin nag screens, upsell banners, and ads that clutter your dashboard. Re-enable anytime.

🛡️

Vendor Request Control
Prevents redundant license-check pings to third-party servers for items you already manage through EffectIO.

📦

Bulk Activation
Club members can activate all eligible plugins and themes at once — one button, zero hassle.

🆓

100% Free
The Dashboard itself costs nothing. Install it and it auto-activates on your domain — no key required.

Get Started in 3 Steps

1

Download & Install

Download the EffectIO Dashboard zip and install it via Plugins → Add New → Upload.

2

Browse & Activate

Open EffectIO → Catalog in your admin panel. The dashboard auto-detects your installed items and matches them to your licenses.

3

Update & Manage

Keep everything current with one-click updates. Manage licenses, block nag notices, and enjoy a cleaner WordPress experience.

Licenses

All WordPress derivative work is GPL-licensed. Most items are pre-activated and ready to use. Some require an activation key — we provide it with your purchase, and the Dashboard lets you apply it in seconds.

Club members enjoy bulk activation: activate every eligible item at once with a single click. No more entering keys one by one.

✅ Money-Back Guarantee

Every item is tested and ships with full features. If something doesn't work and we can't fix it, you get a full refund. We believe premium tools should be accessible — that's why we offer a low-cost subscription so freelancers, small businesses, and agencies can grow without a large upfront investment.