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EffectIO WooCommerce Help Scout

Name: WooCommerce Help Scout 4.0.5
SKU: woocommerce-help-scout
Price: 79 USD
Availability: 12.99
Rating: 5.00 (1 reviews)

Original price was: $79.00.Current price is: $12.99. / year

Drop-in compatible replacement & Licensed Product

Rated 5 out of 5 based on 1 customer rating

Connect your WooCommerce-powered online store to a Help Scout mailbox. Help your customers who request assistance with their orders. Version: 3.9.2 A Help Scout integration plugin for WooCommerce.

Released on: 2025-12-28

Single License

Latest version of the plugin
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Direct Download / EffectIO Dashboard
All future updates for one year
Automatic Updates

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Description
Reviews (1)

Introducing WooCommerce Help Scout: Enhance Customer Conversations

Connect and engage with your customers effortlessly using WooCommerce Help Scout. This powerful plugin seamlessly integrates your WooCommerce-powered online store with Help Scout, streamlining the process of requesting assistance and providing quick responses to your customers’ queries.

Effortless Integration:
– Easily add a Help Scout form to any part of your WooCommerce website using the convenient shortcode [wchelpscoutform].
– Customize the Help Scout forms with CSS and other design tools to match your website’s aesthetics.

Smooth Order Communication:
– Quickly initiate conversations directly related to an order by utilizing the intuitive Help Scout form added to each order description within WooCommerce.
– Enable your customers to view and reply to conversations, conveniently accessing support tickets from the “My Account” page.

Convert Comments to Tickets:
– Seamlessly transform customer comments on blog posts into Help Scout tickets through WooCommerce Help Scout.
– Improve customer satisfaction by promptly addressing their queries and issues from various sources.

Efficient Customer Support Management:
– Centralize all your customer queries, tickets, and feedback in Help Scout’s user-friendly interface.
– Easily manage, reply to, and update conversations with effective tools provided by Help Scout, ensuring a smooth customer service experience.

Additional Benefits:
1. Configurable mailbox ID for Help Scout.
2. Augment customer satisfaction by promptly addressing their concerns.
3. Simple and intuitive forms for customer support requests.
4. Customizable forms using CSS and other design tools.
5. Convenient direct communication with customers for order-related queries.
6. Effortless ticket management and tracking for customers.
7. Transforming customer comments into support tickets.
8. Streamlined management of customer queries and feedback.
9. Enhanced customer service experience for your online store.
10. Regular updates and access to the latest plugin features.
11. Cost-effective plugin updates through EffectIO to save on expenses.
12. Easy updates via the EffectIO Dashboard, with pre-activated items.
13. Premium support from EffectIO for any assistance needed.
14. GPL code to ensure freedom and flexibility.
15. Benefit from amazing deals and discounts with EffectIO, up to 90% off.
16. Prompt and reliable customer support from the dedicated EffectIO team.

Upgrade your WooCommerce customer support experience with WooCommerce Help Scout! Start relevant conversations, provide exceptional service, and boost customer satisfaction.

1 review for EffectIO WooCommerce Help Scout 4.0.5

Rated 5 out of 5

davidkurlev – June 18, 2017

With this seamless integration, you are able to start relevant conversations with your customers.

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A Help Scout integration plugin for WooCommerce.

4.0.5 — 2026-03-15

Update: PLUGINS-3213 - tability update for Help Scout integration and improved support for various website structures.

4.0.4 — 2025-12-24

Fix: PLUGINS-3039 - Helpscout Fixes

4.0.3 — 2025-10-10

Fix: PLUGINS-3065 - Helpscout Fixes.

4.0.2 — 2025-04-08

Fix: PLUGINS-3065 - Helpscout Fixes.

4.0.1 — 2025-04-08

Fix: PLUGINS-3053 - HPOS: Incorrect Sidebar Endpoint for Guest Users.
Fix: PLUGINS-3054 - Help Scout Integration: 'Customer Not Found' Error.

4.0.0 — 2025-04-08

Fix: PLUGINS-2949 - Shortcode [wc_help_scout_form] causes critical error.

3.9.9 — 2025-02-15

Fix: PLUGINS-2819 - Missing customer data in sidebar.

3.9.8 — 2025-01-21

Fix: PLUGINS-2864 - Update sidebar endpoint for guest user with HPOS enabled.

3.9.7 — 2024-12-12

Fix: PLUGINS-2831 - Resolve Customer is Null issue.

3.9.6 — 2024-12-03

Update: PLUGINS-2794 - Update hardcoded Accounts Page URL to be dynamic.
Fix: PLUGINS-2814 - REST API endpoint bug reported by HelpScout.

3.9.5 — 2024-10-16

Fix: PLUGINS-2762 - HelpScout Custom Sidebar App not working in PHP 8.

3.9.4 — 2024-09-03

Update: PLUGINS-2560 - updates inc. initial activation message and sign up link.

3.9.3 — 2024-03-14

Update: PLUGINS-2429 - Update for WooCommerce Legacy API deprecation.
Update: PLUGINS-2515 - Add HelpScout link on settings page.
Fix: PLUGINS-2514 - Correct wording of Notes info on settings page.

3.9.2 — 2023-07-20

3.9.1 — The "Ticket/Conversation" leads to 404 page error page on plugin's version 3.9.1

3.9.1 — 2023-04-28

Fix: PLUGINS-2142 - Order data variable bug.

3.9.0 — 2023-04-17

Update: PLUGINS-1910 - Woo HPOS Compatibility Audit/Upgrade.

3.8.1 — 2023-04-11

Fix: PLUGINS-2015 - Fix wrong comparison operator.
Fix: PLUGINS-2055 - Fix customers needs to revalidate every 2 days.

3.8.0 — 2023-02-06

Fix: PLUGINS-1990 - Woo Review Issues.

3.7.0 — 2022-08-22

Fix: PLUGINS-1727 - Resolve Authorisation validation issue.

3.6.0 — 2022-08-02

3.5.0 — 2022-06-28

Fix: PLUGINS-1572 - Fix Subscriptions intermittent cron error.
Add: PLUGINS-1337 - Create a new endpoint to allow for Custom Widget.

3.4.1 — 2022-04-21

Fix: PLUGINS-1533 - Fix Notice errors in the plugin in 3.4 version.

3.4.0 — 2022-04-07

PLUGINS-1453 - Fix fatal error which is causing subscriptions fail
PLUGINS-1396 - Fix Notice errors
PLUGINS-645 - Support other languages
PLUGINS-1518 - Language fixes

3.3.0 — 2022-03-02

PLUGINS-997 - Fix various notice errors.
PLUGINS-207 - Validation errors.
PLUGINS-1241 - Add tab for ticket.
PLUGINS-1192 - Add a filter to hide helpscout in customer order page.
PLUGINS-381 - Cancel WooCommerce Subscriptions
PLUGINS-379 - Refund WooCommerce Charges Inside Help Scout
PLUGINS-1242 - Show conversation history on reply.
PLUGINS-1293 - Code improvement.

3.2.0 — 2022-02-04

PLUGINS-1002 - Fix customer data not syncing on HelpScout mailbox.

3.1.0 — 2021-11-04

PLUGINS-1240 - Incorrect API credentials should display useful message.

3.0.0 — 2021-10-25

PLUGINS-869 - Removed duplicate “Create Conversation” button.
PLUGINS-1118 - Fix saved credentials being deleted on plugin deactivation.
PLUGINS-1161 - Speed improvement.
PLUGINS-1201 - Fix validation error in sending email from order page.
PLUGINS-461 - Fix not displaying correct error on order page.
PLUGINS-1072 - File upload minor adjustments.

2.9.2 — 2021-05-11

PLUGINS-1017 - Fix file upload security issues

2.9.1 — 2021-03-25

PLUGINS-990 - Further Ajax adjustments.

2.9.0 — 2021-03-23

PLUGINS-990 - Ajax adjustment.

2.8.0 — 2021-03-18

PLUGINS-974 - jQuery update.

2.7.1 — 2021-02-01

PLUGINS-842 - Replace library (PCI Compliance check)

2.7.0 — 2021-01-21

PLUGINS-826 - Fix debug notices.

2.6.0 — 2020-10-30

PLUGINS-754 - Fix "Allow Access" button position
PLUGINS-769 - Customers not getting created in Helpscout

2.5.0 — 2020-09-17

PLUGINS-500 Fixed error when submitting form on specific customers
PLUGINS-505 Fixed Code Error
PLUGINS-539 Fixed Support for Multiple Attachments
PLUGINS-498 Fixed Subject isn't being displayed on support conversation tab
PLUGINS-378 Syncing customers from woocommerce to helpscout

2.4.0 — 2020-05-26

PLUGINS-350 overriding conversations.php templates in theme file

2.3.0 — 2020-02-10

Refresh token api auth error fix.

2.2.0 — 2019-11-20

Fixed issue 'WP_Privacy_Data_Export_Requests_List_Table' with wordpress 5.3.

2.1.0 — 2019-09-25

check_authorization_still_valid api 404 error fix

2.0.0 — 2019-06-04

Update Help Scout API v2.0
Add Auth 2.0 authetication.
Update - WC tested up to 3.6

1.3.11 — 2018-09-26

Update - WC tested up to 3.5

1.3.10 — 2018-09-11

Fix - Ensure the form scripts load when using the [woocommerce_order_tracking] shortcode.
Update - Help text on settings page.

1.3.9 — 2018-05-23

Update - WC tested up to 3.4
Add - GDPR privacy

1.3.8 — 2018-03-29

Tweak - Introduce `woocommerce_help_scout_customer_data` filter to allow customers to change customer data.
Fix - Issue with different Email Address on Orders, rely on account email if available.

1.3.7 — 2018-02-09

Fix - Use billing phone correctly.

1.3.6 — 2017-12-14

3.3 — Bump tested to version to 3.3

1.3.5 — 2017-11-27

Fix - Remove non existing shipping email.

1.3.4 — 2017-07-05

Fix - Ensures the formatting is sent through correctly when adding a new ticket to Help Scout.

Testimonials

Benny O'Brien@benny_obie

The quick response from a friendly team member at @effectioshop honestly caught me off guard.
Nice work!

9:15 PM - Mar 14, 2018

12See Benny O'Brien's other Tweets

Stuart Boyle@stuart_boyle

@effectioshop As an eCommerce developer, effectio.org has enabled me to reach higher expectations and my clients are very happy.

11:30 AM - Dec 14, 2016

8See Stuart Boyle's other Tweets

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