Description:
Social Chat PRO is a WhatsApp chat plugin for WordPress that lets visitors start a conversation from your website directly to your WhatsApp phone number with one click. You can choose a circular or rectangle button, decide where it is displayed, and show it on the homepage, specific posts, categories, or pages. Button availability hours can be set based on a custom timezone.
The plugin supports multiple team member accounts, so you can add agent accounts with names and labels for the different support areas of your site. Each agent can have a chatbox where users type their first message before being redirected to WhatsApp web or the app depending on their device. You can preset a welcome message for each agent and different messages for each agent and role. Colors and text can be adjusted through the WordPress live customizer, and the contact button can use any of more than 40 icons.
Social Chat is WPML compatible, so text can be set in each language of a multilingual site through the WPML string translation module, and it is GDPR compliant because it does not store personal data. A bots feature in beta adds automated WhatsApp conversations built with a no-code visual builder, conditional logic, and AI-powered integrations to answer frequently asked questions, qualify leads before handing them to a human agent, collect user information, and connect chats with support and automation tools. It suits businesses that want to handle customer support and sales at any hour without losing personalization.
The vendor’s own page for Social Chat PRO has the full details.
Main Features of Social Chat PRO:
- ['Unlimited agent accounts with names and labels so users can reach different support areas', 'A chatbox for each agent where visitors type a first message and are redirected to WhatsApp web or app', 'Preset welcome messages and custom user messages for each agent and role', 'Colors, layout and text customization through the WordPress live customizer', 'More than 40 icons for the contact button with a circular or rectangle appearance', 'Page targeting for the homepage, posts, categories or pages, with availability hours based on a custom timezone', 'A bots beta feature to build automated WhatsApp conversations with a visual builder, conditional logic and integrations powered by AI']
EffectIO members receive updates through the managed update channel. Install the EffectIO Connect plugin on your site and it handles activation, updates and licensing automatically.
Need a dashboard view of all your EffectIO assets? The EffectIO Dashboard shows what is installed, what is licensed, and what has an update available.
The 8.0.6 version stays on this update channel for the subscription year.
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