WooCommerce Freshdesk helps you get a ticketing system in line, ease your processes and increase customer satisfaction.
Help your customers request assistance with orders and receive quick answers with this seamless integration between your WooCommerce store and Freshdesk.
WooCommerce Freshdesk- key features for your customers:
- create tickets related to an order
- never leave the website
- view the list of active tickets directly on your “My Account” page
WooCommerce Freshdesk- key features for store admins :
- Create a new ticket when viewing an order in the WordPress admin
- Create a new ticket from a blog post comment, directly from the WordPress admin
- Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk