Description:
LatePoint Addon – Reminders is an addon for the LatePoint appointment scheduling plugin for WordPress. Its purpose is to let site owners send reminders to their customers before or after a booking has started or ended. The addon works through the automation system that is part of LatePoint, so reminders are not configured as separate one-off messages but as workflows that run on a schedule around each appointment.
Setting up a reminder starts in the LatePoint admin area under Automation and then Workflows. There you create a new workflow and choose either the Booking Started event or the Booking Ended event as its trigger. The workflow is then set to execute actions with a time offset, which is what allows the reminder to go out at a chosen point before or after the appointment rather than at the exact moment the event fires. Actions are added to the workflow, and these actions are triggered when the process runs. This structure means a single workflow defines both the timing and the content of what happens for the bookings it applies to.
Once workflows have been created, the addon provides visibility into what is actually happening with them. Under LatePoint, Automation and then Scheduled Jobs you can monitor the status of the jobs that run your reminder workflows. The Scheduled Jobs area shows reports on job runs, which makes it possible to spot issues or errors if a reminder did not go out as expected. Jobs can also be re-run if something failed, or run early if you want to trigger them ahead of their scheduled time. This monitoring layer turns reminders from a set-and-forget feature into something you can actively check and manage.
This addon is aimed at businesses and service providers who use LatePoint for appointment scheduling on a WordPress site and want their customers to receive reminders around those appointments. It fits alongside the wider LatePoint ecosystem, which includes notification emails and SMS, other addons such as calendar sync, payments, messaging and Zoom meetings, and documentation covering notifications, troubleshooting and developer hooks. Site owners who already manage bookings, services, agents and locations in LatePoint can add reminder workflows to that existing setup and keep an eye on them through the same admin interface.
The vendor’s own page for LatePoint Addon – Reminders has the full details.
Main Features of LatePoint Addon – Reminders:
- Send reminders to customers before a booking starts
- Send reminders to customers after a booking ends
- Create reminder workflows with Booking Started or Booking Ended events
- Execute workflow actions with a time offset
- Monitor job status in the Scheduled Jobs section
- View reports on job runs and spot issues or errors
- Re-run jobs or run them early
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