Description:
This integration connects your Zendesk customer support and ticket servicing system directly to your WP ERP CRM. This connection is designed to help make your CRM run faster and allow you to respond to clients more quickly. The extension automatically brings all your Zendesk clients, both old and new, into your CRM contacts. This allows you to effortlessly increase leads and perform more marketing activities.
The integration does more than just sync contacts; it also brings all tickets associated with each contact into your CRM system. Every contact profile has access to all of their tickets. When you open a contact profile, the Zendesk tickets are displayed in a chronological format, with the five latest tickets shown at the top. You can view the ticket number, the title of the query, and whether the ticket is open, pending, or solved.
Clicking on any displayed ticket will immediately open your Zendesk support system. Furthermore, the ticket status changes dynamically within your CRM contact profile. If you open, make pending, or solve a ticket in Zendesk, the status automatically updates in the corresponding CRM contact profile. This provides a centralized view for managing customer relationships and support.
The vendor’s own page for WP ERP – Zendesk has the full details.
Main Features of WP ERP – Zendesk:
- Automatically brings all your Zendesk customers, old and new, into CRM contacts
- Integrates old and new tickets of each contact into your CRM
- Displays all Zendesk tickets in the contact profile in chronological format with the latest 5 tickets at the top
- Shows the ticket number, subject, and status for each ticket on the contact profile
- Clicking a ticket opens your Zendesk support system immediately
- Ticket status changes dynamically in the CRM contact profile when a ticket is opened, made pending, or solved on Zendesk
- Helps increase leads and customers so you can run more marketing activities
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The 1.1.0 version stays on this update channel for the subscription year.











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