Description:
EDD Message is an extension for Easy Digital Downloads that lets store owners send unique, direct messages to customers from within their dashboard. The customer page in the dashboard is extended with a new view where a custom, unique message can be crafted and delivered to the customer. Messages can include attachments, and the extension integrates with the Amazon S3 extension so files can be selected from your S3 buckets and used as attachments.
Every message sent through the extension is recorded for future reference. Messages sent to a specific customer are visible on the Message view for that customer, and a table of all logged messages is available in the Logs section of Reports. Settings let you choose which message types to keep a record of, including administrator messages to customers or vendors, purchase receipts, vendor messages to customers, and customer messages to vendors.
For Frontend Submissions users, the extension supports marketplace stores. Store owners can message vendors directly through a new view on the vendor page, and vendors can be given a messaging form for sending unique emails to customers who have purchased their products. The extension requires WordPress 5.8, Easy Digital Downloads 3.2.0, and PHP 7.4.
The vendor’s own page for Easy Digital Downloads – Message has the full details.
Main Features of Easy Digital Downloads – Message:
- ['- Send customers unique, direct messages from a new view added to the customer page in the dashboard', '- Include attachments in messages, including files selected from Amazon S3 buckets through the Amazon S3 extension integration', '- Log all messages sent, with per customer message views and a table of logged messages in Reports', '- Message vendors directly from a new view shown when viewing a vendor in the dashboard', '- Give vendors a form for sending unique emails to customers who purchased their products, with Frontend Submissions support', '- Select which message types to record in settings, including administrator messages, purchase receipts, and Frontend Submissions vendor and customer messages']
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